We received our foundation several days before the mattress came giving us time to assemble and place inside the bed frame. Our bed frame is an 1830 antique. The foundation fit like a glove inside the rails and was easy to assemble. The mattress arrived in good order and opened out nicely after we got it out of the shipping box. It fit on the bed exactly as anticipated and per our measurements. It is supportive and comfortable. We get a very good night’s sleep. The mattress could be improved if it had side handles. While maker’s theory is it only needs to be spun and not turned, handles are not essential. But we have an antique bed with real bed posts and you cannot spin around them. Mattress must be lifted over posts. The mattress Quantam Edging is not as much as we had hoped. Our outgoing mattress had very strong edging which helps greatly getting into and out of bed, especially a high (32-1/2") antique bed. Strong edging also helps prevent accidental roll offs. Except for the two inconveniences, the bed gives a good rest. The coil structure keeps two occupants from rolling into each other as well. We were happy with the customer service and considerable input of CMM staff in setting up or order.
An antique bed needs a custom mattress so that linens hang properly, little fingers don’t get stuck in crevices, and a standard mattress—ill-fitted to non-standard brackets—doesn’t fall to the floor. I was pleased with how quickly my Custom Mattress Makers piece arrived and how easy it was for me to unpack it myself.
We ordered the Cocoa firm and it is great. Love the mix of coils and foam. We were originally worried about the folded mattress for shipping but it regained its form perfectly. A good solid, firm mattress. No reservations.
Cannot imagine a mattress better suited for the job. Firm and wonderfully supportive without being too firm. A genuinely great mattress and a great value.
The mattress all seems to be perfect size and comfort there are no complaints. Thank you for a job well done.
We ordered an out of normal size under mattress box and the fit was right on. Assembly was pretty smooth and easy. Two thumbs up.
Bob
I reached out with a question to the company on a Sunday night not expecting an answer until normal working hours. However, I not only received a response within minutes, but this person also helped create a custom order using half inches then and there on a Sunday night. I was able to complete my order online seamlessly within 10 minutes of sending my first inquiry. Talk about amazing customer service. Our mattress foundation arrived about 3 weeks after the order date and 2 days after shipping confirmation. The directions provided were easy to follow and assembly went smoothly. It fits like a glove in our antique bed frame that my son is using for his new big boy room. He loves his new bed and we have the peace of mind of having a perfectly fitted mattress foundation. Would definitely recommend this company!
Ordering and communication was so easy all through the website. It was an exact timeframe turnaround, I wasn’t left in the dark even ordering out of state, and the mattress is created as I ordered with great quality. Recommend!
It went together easily, and I am very glad about the advice to undersize it slightly. It works well in our 150-year-old family heirloom bed.
Great service; comfortable mattress; well-fitted custom sheets.
It’s really comfy, a definite upgrade over my last Motorhome mattress.
From customer service to comfort to custom cut, my mattress for my RV is just as desired. Jake was super helpful
Douglas the dragon loves his new Cape Gel mattress! It replaced the RV's stock mattress, which was not nearly as plush and comfy (and also too long for the platform beneath). Delivery and setup was a breeze. Highly recommended for all sleep-deprived RVers and their serpent companions.
Perfect fit for an irregular sized custom bunk bed. Super comfortable to boot.
Let me start of by saying Jake from custom mattress made things super easy with his fast responses to my emails. Helped make everything so smooth and always informed me of the next step. The bed is amazing, cut perfectly to the specs I requested and shipped and arrived faster than I could’ve expected. Will definitely be using custom mattress again in the future!!
Wrote many emails back and forth, asking g question, as I was worried ordering online! They were super kind, supportive a d knowledgeable! Mattress are amazing and exactly what I ordered!! ♥️♥️
Was a little skeptical ordering something sight unseen specially a mattress. I prefer seeing everything I buy "boomer.".. LOL.
But from the first inquiry to the final product delivered, everything went so smooth. Jake was wonderful, so helpful, & very patient to get me the right product for what was needed. Definitely recommend CMM and the quality of the mattress is a five star in my book.
The mattress was delivered on time and to the exact dimensions ordered. It is superbly comfortable. The instructions for properly unpacking the mattress were appreciated. But what really stood out was the communication with Custom Mattress Makers before I even ordered. Jake answered within a day every question I had, and I sent multiple emails with multiple questions. It was clear from his replies that he really read what I wrote. I rarely come across anyone who communicates that well. I recommend the company without the slightest hesitation.
Everything worked out great ! Wonderful mattress.
