We are really thrilled with our mattess and the whole process. We ended up ordering our original mattress which was too soft for our comfort. CMM made a really quick turn around to get us set up with the next firm size up. Both mattresses were top quality mattresses. I will shop here for all my mattress needs going forward.
We needed a custom mattress for a very old bed. Custom Mattress Makers exceeded my expectations through the whole process. The website was very user friendly and walked a customer through the process of getting the correct mattress ordered in terms of size and type. After the order was placed customer service emailed out updates on a regular basis. We received the mattress quickly and the quality and comfort has been great.
Highly recommend!
The custom mattress and foundation fit perfect. The customer service was amazing. Nick took a lot of time making sure everything was measured correctly and I had the correct hardware for my antique bed. Communication was great and shipping was no problem.
I had my doubts about a mattress that would be shipped in a box rolled up like a foam mattress, but I was definitely surprised. Once I opened it up and it started to expand. I realized this was what I was looking for. It was firm like advertised. I would love to see the machine that rolls these up for shipment. I just wish these size mattresses were not considered custom by the industry. Most people don’t have room for a split king or a king size bed. Almost everyone has room for a queen size bed and having one that is split I would think would be the norm. I was a home inspector and I have been in thousands of other peoples homes and if you do not have a huge home you have a queen size bed. Being able to raise one side and not the other seems to me would be very important to the industry because it is hard to find two people who want the bed raised at the same height or raised at all. I had to shop around to find this company and I chose them over the other ones I found and I am glad I did. Their shipping was fast and customer service helped whenever I had a question. I would buy again.
Perfect custom fit, very comfortable, top quality. All with great customer service and on time delivery.
It's not often that when I write reviews, I give the highest rating available. But the customer service, patience and information provide by Nick was exemplary. He worked with us on our custom cut and it came out flawless. As for the comfort, a whole lot better than the standard mattress that came wit the RV. We are sleeping way better and feeling better. If and when we find our next forever home, I will be calling Custom Mattress Makers to make us a mattress for our home.
Thanks Nick, you and your company is the best!
The team at Custom Mattress Makers made a particular effort to get my order out as quickly as possible to get to me before I went away on a trip. Their communication was really prompt and helpful at all times. When the mattress arrived, if matched exactly what I wanted and I have enjoyed sleeping on it ever since.
Would have given a full 5, but the term 'firm' is ambiguous. My wife and I are used to a European style firm mattress that's about 6 inches deep. We are still getting used to an American firm I guess; it's softer than we anticipated. Aside from that the construction seems to be solid.
Quite possibly the easiest wood boxpring assembly ever. Worked out perfectly and took literally 10 mins to assemble.
As I only had the mattresses few days now and my wife (co sleeper) is currently out of town, I haven't had a chance to fully evaluate the mattress yet. What I can say at this time is that the construction appears of very high quality, I particularly like the edge reinforcements that seems to lack in many other mattresses. The size is exactly as ordered. The comfort with only me on the bed is great, definitely no more sore back, no matter how I sleep, which is very satisfying. Thank you CMM. Even the delivery was great, as scheduled, and the delivery driver helped to get the rather heavy box up the exterior stairs to the entry, and then another flight. Thus far highly recommended, will update once we have been able to sleep together on it for a while.
We needed a custom mattress when our us king didn’t fit in an teak frame. Nick was very helpful over the phone to get our order in quickly. We are sleeping very well!
I don’t normally write reviews, but the customer service I got from Nick at Custom Mattress Makers was exceptional! Our mattress arrived within the time frame we were given, and was great quality! During the build process we needed to change out shipping address, so Nick notified us right when our mattress was ready to ship and we gave him the new address. It showed up the next day. Very happy with my purchase.
A real treat fir the back! Service was prompt and rep was savvy and helped modify my mattress to meet needs.
First contact with Nick, friendly, helpful, knowledgeable advisable !
Both of us found the perfect match for my French bed!
I got the big package, my mattress and after 3 hours ready to sleep on it
Comfortable, pleasant, relaxing with perfect sizes!
I recommend 100% this company if somebody has to order a mattress for not standard bed!
I had this Cape custom made to replace the original mattress on a 1960s Drexel day bed. It fits perfectly, and its so comfortable. Worth every penny, I could not be happier with it.
The mattresses arrived in under 3 weeks as promised. They fit exactly as requested in my custom bunkbed space. The thickness and comfort has exceeded all of my expectations and the company website is so easy to navigate. I will recommend CustomMattressMakers to all of my friends and family looking for a custom mattress size.
I am so happy to have found Nick and Custom Mattress Makers. I thought replacing the mattress in my great-grandmother's bed from 1856 was going to be a challenge; but, Nick made changes to meet our 12" thickness requirement by adding an additional layer of latex. I am sleeping better than I have in a long time. Thank you!
Our buying experience and our new mattress have been very satisfying.
There are several parts to the experience:
The most difficult part was finding the mattress company. Frankly, I am surprised that Custom Mattress Makers does not have a far larger number of reviewers on the common review sites. I generally prefer to choose things online without calling in, but I’m very glad I called and spoke to Nick. He was knowledgeable and he anticipated our concerns while never trying to upsell us. In fact, I feel confident he really wanted us to get the best results possible for us rather than for his company. Nick understood how to adapt for the quirks of our bed.
The delivery was exactly on schedule and was a bit of a surprise. The coil spring mattress is packaged in a clever and efficient way.
friendly, we were surprised that the price was so reasonable for a custom product.
I love my new mattress. Every night, as soon as I lay down, I am fast asleep. It is the best thing I have ever bought.
I wanted a real bed, soft character for my adventure van. And this was it. I’m happy and impressed how quickly I got it.
One of the most comfortable mattresses I’ve ever slept on. Extremely happy with it.
Too early to judge longevity yet.
Minor gripe is that it came in about a half inch wider than I ordered, even though I specified the margin of error should be under, not over, my preferred size. Hoping I can contain the width a bit with a tight mattress cover.
Would definitely order from this company again, and I hope they stay in business for decades to come so that I can.
Since we owned a European sized bed frame it was almost impossible to find a mattress to fit the frame in the USA until we ran across the Custom Mattress Maker website who made a perfect size mattress to meet our specifications. The whole process was seamless from ordering the mattress online through delivery. Nick one of the owners, was extremely helpful in providing us with his professional expertise about the various mattresses which would best meet our needs. Now that we have had our Cocoa Luxury firm mattress for a couple of weeks we delighted with quality as it is the best of both worlds a semi firm feel with a touch of plushness made to our exact specifications for a reasonable price. Nick and Company please keep up the good work!
We were in dire need of 2 european twin mattresses. Nick was extremely helpful in guiding me through the ordering process. Ordering and delivery went extremely smoothly. Set up was a breeze and the mattresses are very comfortable. Wish we had done this years ago!
