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Authentic reviews from happy customers

Based on 108 reviews
Best Custom Mattress EVER!!

We needed one for our van we converted and it worked out super well. It's the perfect size.

Excellent product with great communication

Have nothing but wonderful things to say about this company. They were extraordinarily helpful in walking me through the process of measuring, designing and ordering a custom mattress for a mid-19th Century bed. Excellent communications were a part of every step...including follow up after I had received the mattress. The price was very fair and the mattress was manufactured far quicker than I had expected.

Excellent Service and Mattrass

Fast response to questions, good communications about the ETA and most importantly our new matras solved our back pain from the first night.

Just right

This mattress is exactly what we needed. We went from a very firm mattress to this and it is just right. Very pleased with the whole experience. Just ordered another one for my daughter. Thank you for being the kind of business that you are comfortable going back to.

Terrific Mattress

I had trouble finding a mattress to fit my antique bed as it's not a standard size. I went on-line and found several companies that would make a CUSTOM mattress. After comparing reviews, price and time for delivery, I decided on Custom Mattress Makers, was able to get the exact size I needed at an affordable price and fast delivery (received my shipment within 2-3 weeks). I am delighted with the quality - it fits perfectly!!! I would definitely recommend Custom Mattress Makers to anyone looking to purchase a custom or standard size mattress.

Fabulous mattress!

I bought a king cocoa soft mattress to replace a saggy 18 year old mattress. I was a bit dubious getting a king mattress by mail without seeing it first. So glad I did! This is so comfortable and my husband and I wish we had gotten it sooner.
We had slept on a similar model bought directly from the store while at a friends house so we already knew the quality. But since the store doesn’t ship we decided to take a chance with the online factory store. Soft plush top, but not as conforming as memory foam, yet firm enough for 2 largish adults...
Watching the video on line was helpful for opening up the mattress. It was a little tricky because of the king size and all the plastic needed to keep the mattress compact for delivery.
I asked a few questions by email and it was answered quickly. Delivery was quick, about 2 weeks after I ordered.

Customized Comfort

The product overview on the website made choosing mattress easy. The ordering process was simple. The mattress we received was a perfect fit - it was a custom size - and met all of our expectations. Visibly high quality, and extremely comfortable.

Best sleep in years

I ordered a custom mattress for an antique bedframe I inherited from my late mother. I spent some time having a back and forth with Jake about what kind of mattress would be best for me and he was incredibly helpful. I have not had a mattress this comfortable and this well made in my entire life, and I could not be happier. Everyone here did an excellent job and I'm incredibly happy! Thank you!!


My custom sized mattress is very comfy! It came within 2 weeks and is nice and thick.

Covid-19 purchase

It was time. I was terrified to buy a custom size mattress online, and I said so. They wrote back. That's something. When the mattress arrived I was able to unwrap it and place it alone. It fits beautifully ( I should have allowed for some "tuck-in room" my bad). It's super comfortable, and I'm super happy. Thank you for being so responsive and so understanding. This is an A-1 company to do business with.

The matresses fit our needs. Thanks for good help making and deliver them. We recommend others who need special messured matresses to buy here!

Love my custom mattress!

I live in a tiny home so my space is limited. My custom mattress was a perfect fit (made to specification). It came quickly and its so comfy! I highly recommend the Cocoa - Gel custom mattress.

Very good experience and product

The ordering was easy, the delivery was fast for a custom product. The mattress is meeting our comfort expectations

Love my Cocoa - Soft Latex Custom Mattress

It's absolutely perfect! Looking forward to years of comfort .

2 Special size

The two mattresses are great, I would prefer one to be firmer. We bought our old mattresses in Germany so I hope these have the same quality.

Good one in all aspects.

I really don't understand why is this company not famous. Mattress quality is great but that's just one thing. That's rather normal. What's extra as a plus: made in USA(!), 100 days for full refund, no chemical smell, no hassle with delivery and good price.
Look for US made products, often locally. Don't buy toxic stuff.

Mattress for antique bed

Fits perfectly and feels great!

Great quality, kids love it,just right ,not too soft or too hard,keeps it's shape so far,reasonable pricing.Thank you.

Custom made mattress

I have purchased two mattresses from this company and we love them.
One we using for almost 9 months already and second we just bought. fantastic quality.

Love my Cocoa - Soft Latex Custom Mattress

I inherited an antique framed bed that came with an incorrectly sized mattress. Searching through the Internet I came across Custom Mattress Makers. Nick (the rep) was excellent - he contacted me promptly, was extremely courteous, and he gave me great directions on what measurements to take prior to finalizing on my order. The completed mattress was delivered on time. I am very pleased with the quality and comfort of my new mattress. I highly recommended this company and its products.

Great Quality

Loving my new custom ordered mattress for my Truck. Keeps me comfortable and the support is great for a big guy like me. Highly recommend this company

Daytona Firm Custom Mattress

5 stars are as follows -- EZPZ online pre-ordering, affordability, stellar post-ordering communication via email, prompt service - mattress manufacture, nice shipping, delivery process & unpacking. Mattress looks nice, definitely meets expectations.

Custom mattresses are great!

We had such a hard time finding mattresses that would fit on our older built-in bunks until I discovered your company. My experience was excellent. The products are high quality, the process was easy and you delivered them so quickly. Thank you! We are very happy with the outcome.


I ordered an odd sized mattress for an antique frame. Placed the order and then thought, “ I’ll take a chance and send an email that I need it rushed because of a family member I’ll was.” Never expected a response. Got one the very next day which told me not to worry, considering my circumstances, they would rush my order!! I was shocked. I believe the old fashioned term for this is “customer service” something almost all businesses have left for dust. Well I am pleased to say, not all!! Thank you, thank you. Not only was the customer service 5dtsr, the mattress fits perfectly and is very handsome and comfortable. Five stars!!!!


Everything about the ordering process was smooth and easy. The delivery was quite speedy and the product is perfect!! I had it special ordered for a window seat and it fits amazingly well!! Nothing but positive things to say!! Maureen