We're happy to discuss all of your mattress needs!
We will get back to you in a timely manner with a thorough response.
Find "Commonly Asked Questions" towards the bottom of this page.
Call our factory in Clearwater, FL:
Our business hours (EST):
Monday to Friday: 9:00 AM to 5:00 PM
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*We answer every legitimate customer inquiry we receive. If you don't see a response from us within 2 business days, please check your SPAM, JUNK or PROMOTIONS folder. If you still don't see a reply, feel free to reach back out via the Contact Us page. Thank you!
While we are writing back to you, here are some informational pages to view on our site:
- Interested in purchasing a mattress?
- View all 8 of our mattress models in detail by visiting our Mattresses page. Pricing for each mattress can be found by selecting width and length in the drop-down toolbar.
- CMM has the ability to ship mattress sizes up to 78" in width and 84" in length.
- Have you seen our FAQ page?
- We answer previous questions asked by our customers on this page.
- Did you know Custom Mattress Makers offers a 100 Night Satisfaction Guarantee?
- See how it works on our Satisfaction Guarantee page.
- Wondering how our mattresses ship?
- See our Shipping page.
Commonly Asked Questions
How long does it take to receive my order?
Mattress: 2-3 weeks
*Multiple mattresses may take a bit longer
Foundation: 2-3 weeks
Sheets/Protectors: 2 weeks
Where can I find prices for my size?
Right on the product page. Visit our Mattresses or Foundation pages and you will see two toolbars where you can select the width and length. After your size is entered, the price for that product will show in green. *If you don't see your size as an option, please contact us and we can discuss further.
What is the largest size you offer?
Mattress: 78" wide and 84" long (single piece).
Box/Foundation: 78" wide and 83" long (two pieces).
Sheets/Protectors: Larger than above sizes. Contact us for details.
What do I do if my mattress needs a special cut?
Please visit our Special Cuts page. We can build angled, notched and radius/rounded corners.
Unfortunately, we are unable to build hinged mattresses at this time.
How much is shipping?
This price you see listed for any of our products includes UPS shipping. That is provided at no additional charge.
*You also have the option of adding In-Home Setup of your mattress or Signature Required on delivery, which do have an added cost.
*Taxes are only collected if the mattress is shipping to Florida.