Mattress Disposal Service
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We've partnered with LoadUp to provide our customers with the convenience of having their mattress removed from their home and disposed of. Once your order is placed, a representative will email you to begin scheduling your pick up. If you do not receive an email within 3 business days, please contact us letting us know.
LOADUP CANCELLATION POLICY:
Additional charges may be passed along to the customer if a scheduled pick-up is cancelled without at least two (2) days notice. Please read the following important details regarding the cancellation of a scheduled pick-up:
- If a pick-up has been scheduled with LoadUp and the customer cancels the day prior to the pick-up date, a $15.00 fee will be charged to the customer.
- If a pick-up has been scheduled with LoadUp and the customer cancels the day of the pick-up date, a $50.00 fee will be charged to the customer.
- All fees listed above must be paid in full by the customer before a pick-up can be rescheduled. Custom Mattress Makers reserves the right to cancel this service if any balances remain unpaid.